Feldman, Andrew R., What Works in Work-First Welfare, (2011)

What Works in Work-First Welfare: Designing and Managing Employment Programs in New York City

This book is a case study of how New York City's welfare-to-work programs were managed and implemented in the mid 2000s. Feldman also analyzes the unique characteristics that differentiate it from other programs in place across the country.

Foreward by Mary Jo Bane
1. Introduction
2. Welfare to Work in New York City

Part 1: Shared Strategic Elements among Work-First Employment Programs
3. Creating a Spirit of Partnership
4. Getting Participants Job Ready
5. Making Good Job Matches
6. Promoting Employment Retention

Part 2: Differences in Organizational Practices among Work-First Employment Programs
7. Different Practices among Programs
8. Different Practices among Program Types

Part 3: Explaining Performance Differences among Work-First Employment Programs
9. What Works within Work First?
10. Nonprofits and For-Profits: A Closer Look
11. The Role of Management and Leadership
12. Why Programs Choose Suboptimal Practices

2000年代中頃において、ニューヨーク市のwelfare-to-work programsがいかにマネージメントされ、実行に移されたかを分析する事例研究。「マネジメント」の視点から、NYCのワークファースト戦略を分析し、評価している。

中心となる問いは、「最も成功を収めるワークファーストプログラムはどういったものか？」

これまで読んだ文献とは異なるスタンス。